SERVICENOW CONSULTING With more than 280’000 staff is our customer one of the worldwide leading Outsourcing Provider with a broad industry range. The consulting specialist finds solution for complex challenges, optimizing processes and to generate economics of scales. Its worldwide growth strategy has also effects into Switzerland. They have strong customer demand and need to strengthen their ServiceNow practice. For their Zurich office we are looking for you as:
SERVICENOW SOLUTION LEAD
YOUR CHALLENGE Define strategies and ServiceNow solutions to targeting areas which contribute to improved business performance and innovation within existing customer. Support the sales team to develop ServiceNow business opportunities within Switzerland. Recommend best practice design, components, models and deliverables. Plan and manage Enterprise Service Management strategy and migration activities, conduct executive scans and strategic assessments, analyze and report findings. Manage engagements and ensure continuity for customer from pre-sales to delivery. Actively develop practice IP, points of view, publish white papers and speak in specific practice industry forums.
YOUR PROFILE You have a higher education in Computer Science and clear understanding of ServiceNow portfolio and best practices , specifically CSM or HRSD. A couple of years defining ServiceNow solution, strategy and deployment. External client-facing consulting experience, including gathering requirements, problem solving and making recommendations. Demonstrable thought leadership, writing white papers, leaded projects and presales activities. You are an excellent communicator with the ability to correspond effectively with all levels of Business and IT. You have fun thinking globally, acting locally and work in multi-cultural teams around the globe. You are a problem solver with the ability to effectively prioritize work. You are fluent in English and in German.
YOUR PERSPECTIVE You get the chance to build a firm in the firm in a globally oriented outsourcing corporation. You can combine your strength and network with the enormous resource and skill set to set new standards in your business stream. You can act as leader while participating in top level engagements and getting first hand updates on technology innovations. You will experience new ways of efficiency and technology improvements. You can expect continuing training and the opportunity to enlarge you network and visibility.